Privacy Policy

Our Commitment to Privacy

CareWay Poinciana Landscapers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our services or website, you agree to the terms outlined in this policy.

Information We Collect

When you request a quote or schedule services, we collect personal information including your name, address, phone number, email address, and property details. This information is necessary to provide accurate quotes, schedule appointments, and deliver our services effectively.

If you make a payment, we collect billing information such as credit card details or check information. Payment processing is handled through secure third-party processors that comply with industry security standards. We do not store complete credit card numbers on our systems.

We may also collect information automatically when you visit our website, including your IP address, browser type, device information, and pages viewed. This data helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use your personal information to provide landscaping services, communicate with you about appointments and service updates, process payments, and respond to your questions and concerns. Your contact information allows us to confirm schedules, send reminders, and follow up on completed work.

We may use your information to send occasional marketing communications about new services, seasonal promotions, or helpful landscaping tips. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.

Your information helps us improve our services through analysis of customer preferences and service history. We may also use aggregated, anonymized data for business purposes such as understanding service demand and optimizing our operations.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with service providers who assist us in operating our business, such as payment processors, scheduling software providers, and email service platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our legal rights, prevent fraud, or ensure the safety of our employees and customers.

In the event of a business sale, merger, or acquisition, your information may be transferred to the new owner. You will be notified of any such change in ownership or control of your personal information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted connections for sensitive information, and restricted access to personal data within our organization.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records, invoices, and related documents are typically maintained for at least seven years for tax and accounting purposes. If you request deletion of your information, we will comply unless we have a legal obligation to retain it.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies are small files stored on your device that help us understand how you use our website.

You can control cookies through your browser settings. Disabling cookies may limit certain features of our website. We do not use cookies to collect personally identifiable information without your consent.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. If you believe any information we have about you is inaccurate or incomplete, please contact us and we will update our records. You can request a copy of the personal information we hold about you.

You may opt out of receiving marketing communications from us at any time. However, we may still send you service-related messages such as appointment confirmations or important updates about your account.

If you have concerns about how we handle your personal information, you have the right to file a complaint with the appropriate regulatory authority in your jurisdiction.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act. This includes the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of any sale of personal information. We do not sell personal information. To exercise your California privacy rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: